Hello! How can we help you?
What is the pre-arrival verification process at Jupiter Residences?
How do I request early check-in or late check-out for my stay?
How to complete the pre-arrival verification at Jupiter Residences?
All Topics
Reservation at Jupiter Residences
- How to book accommodation with Jupiter Residences?
- What payment methods are accepted?
- Does Jupiter Residences have a loyalty program? What can I expect?
- How to request a receipt?
- How do I update my contact information?
- Once the pre-arrival verification process is complete, when will I receive instructions on how to access my Jupiter Residences accommodation?
- Are there any additional fees or costs?
- When and how should I pay?
- Is there a security deposit?
- How do I extend my reservation?
- My receipt is incorrect. How can I correct it?
- Why was my reservation cancelled?
Registration
- How to complete the pre-arrival check at Jupiter Residences?
- How do I share my stay details with another guest in my group?
- What is the pre-arrival verification process at Jupiter Residences?
- How will Jupiter Residences verify my identity?
- How will Jupiter Residences store and protect my personal information?
- Do I need to complete the pre-arrival verification process if I booked through a third-party platform?
Stay with Us
- How do I change my notification settings?
- What parking options are available?
- How to access Wi-Fi?
- What are your house rules?
- How do I request early check-in or late check-out?
- Do you offer daily cleaning service?
- How to request a travel cot for a baby?
- Do I need to bring my own toiletries?
- How to find or report a lost item?
- Need a place to store your luggage?
- Do you offer services to celebrate special occasions?
- How do I report a problem during my stay?
- Can I receive mail and parcels at my Jupiter Residences accommodation?
- I want to tell you about a recent stay, how do I proceed?
- Will my Jupiter Residences accommodation have cable TV?